Privacy Policy
Pure Harvest Shop Privacy Policy
Last Updated: June 21, 2026
Pure Harvest Shop respects your privacy. This policy explains what personal information we collect, why we collect it, how we use it, and what rights you have over it. We have written this in simple language so it is easy to understand.
This policy applies to pureharvestshop.com, our Facebook page, WhatsApp Business account, and any other channel through which we sell our products.
1. Who We Are
Pure Harvest Shop is a proprietorship business owned and operated by Anju Singh, based in Jamshedpur, Jharkhand, India. We sell spice powders including ginger powder, garlic powder, and onion powder.
Email: support@pureharvestshop.com
WhatsApp: +91-94307-30762
Address: House No. C/31, Vijay Nagar, Agrico, Jamshedpur, Purbi Singhbhum, Jharkhand – 831009
2. Information We Collect
We only collect information that helps us process orders, deliver products, provide support, and improve our service.
Information you give us directly
- Name
- Phone number
- Email address
- Delivery address
- Order details such as products, quantity, and payment method
- Messages sent to us through WhatsApp, Facebook, email, or website forms
Information collected automatically
- IP address and browser type for website security
- Pages visited on our website to improve the shopping experience
- Cookies required for cart, checkout, and website functionality
Information from service partners
- Payment confirmation from payment gateway or UPI providers
- Delivery status updates from courier partners
We do not collect or store your full card, UPI PIN, or sensitive payment details. Payments are handled securely by our payment partners.
3. Why We Collect Your Information
| Purpose | Information Used |
|---|---|
| To process and deliver your order | Name, phone number, delivery address |
| To confirm payment | Order ID and payment status |
| To contact you about your order | Phone number, email, WhatsApp |
| To send offers and updates, only if you opt in | Phone number or email |
| To improve our website and products | Browsing data and customer feedback |
| To meet legal and tax requirements | Order and billing records |
4. Who We Share Your Information With
We do not sell, rent, or trade your personal information. We only share necessary information with:
- Courier and logistics partners to deliver your order
- Payment gateway providers to process payment securely
- Government authorities only when legally required
We do not share your data with advertisers or third parties for marketing without your consent.
5. How Long We Keep Your Information
| Type of Data | Retention Period |
|---|---|
| Order and billing records | As required under Indian tax and business laws |
| Customer account information | As long as your account remains active |
| Marketing preferences | Until you ask us to stop |
| Customer support messages | Up to 2 years for support and quality purposes |
When information is no longer needed, we delete it safely where possible.
6. Your Rights
Subject to applicable law, you may request to:
- Know what personal data we hold about you
- Correct information that is wrong or outdated
- Delete your data, subject to legal record-keeping requirements
- Withdraw consent for marketing messages
- Raise a complaint regarding how we handle your data
To make a request, email us at support@pureharvestshop.com or message us on WhatsApp at +91-94307-30762.
7. Cookies and Website Tracking
Our website may use cookies and tools such as Google Analytics or Meta Pixel to:
- Remember items in your cart
- Understand how visitors use our website
- Improve our website and product pages
- Show relevant ads on platforms such as Facebook and Instagram
You can disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
8. How We Protect Your Information
- We use secure website connection through HTTPS
- Customer data access is limited to authorized persons only
- We do not store card, UPI PIN, or full payment details on our own systems
- We review our data handling practices from time to time
No online system can be guaranteed 100% secure. If you suspect any issue, please contact us immediately.
9. Children’s Privacy
Our products and website are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has shared information with us, please contact us and we will take appropriate action.
10. Changes to This Policy
We may update this policy from time to time as our business, website, or legal requirements change. The “Last Updated” date will show the latest version.
11. Contact Us
Pure Harvest Shop
Email: support@pureharvestshop.com
WhatsApp: +91-94307-30762
Website: www.pureharvestshop.com
Address: House No. C/31, Vijay Nagar, Agrico, Jamshedpur, Purbi Singhbhum, Jharkhand – 831009
This policy is prepared with reference to India’s Digital Personal Data Protection Act, 2023. It is provided for general informational purposes and should be reviewed by a legal professional as your business grows.